Our Store Policies

Terms Of Use

This disclaimer governs your use of our website. By using our website, you accept this disclaimer in full. European Enterprises Firm LLC (EEF) reserves the right to modify these terms at any time. EEF is not responsible for, and expressly disclaims all liability for damages of any kind arising out of use, reference to, or reliance on any information contained within the site. The information contained in this website is for general information purposes only. And while we attempt to keep the information current and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, fitment or availability with respect to the website or the information, products, quantities, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We will accept returns or exchanges for a period of up to 30 days from the invoice date. After 30 days, all sales are final. There is a Restocking Fee of 25% assessed to all returns. There are no refunds on goods damaged, installed, or not in original condition. All sales are final on electrical and charging items. Before returning an item, please contact European Enterprises Firm for a Return Authorization Certificate Number (RACN#). This number must be written on all packages to be returned, or the packages will be refused. Please include a copy of the invoice with a brief reason for the return. All returns must be sent to European Enterprises Firm freight pre-paid. We will not accept any returns that are sent C.O.D. Once you have been given the RACN #, the return must be sent to European Enterprises Firm within 30 days.

Damage Claims for damaged shipments should be made by you to the carrier as soon as the damage is discovered. It is your responsibility for filing a damage claim with the carrier. The carrier will then contact us after inspection of the merchandise and issue a claim number. If you have not received the exact number of packages as indicated on the invoice, a claim must be made immediately with the carrier. We are neither responsible for, nor in a position to make or accept a claim after a carrier accepts the shipment from us. If you receive the correct number of packages as indicated by the invoice and find items missing, please contact European Enterprises Firm within 24 hours of receipt of goods.

European Enterprises Firm is not responsible for installations that are improperly done. If you encounter a problem with a part during installation, please email or call a European Enterprises Firm representative for assistance at (323) 709-5709. We will be glad to offer any installation tips we may have to help you. Products that have been installed or are damaged during installation are not returnable.

We Make Products To Work For You, Not Against You

European Enterprises Firm LLC strives to provide a quality and well built product for our customers. Our products are hand assembled and rigorously quality tested prior to leaving our facility to ensure hassle free use and enjoyment. If you find that your product has a workmanship defect, please contact us within 30 days of delivery and we will work with you to find a solution.

Any personal information submitted via this website will be used solely by European Enterprises Firm LLC and will not be disclosed to any third parties. We thank you for your business and respect your privacy.